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AquaPulse has been recognised as one of Victoria’s top facilities for aquatic safety for the third year running.

We are thrilled to announce that AquaPulse has achieved a first, being awarded the “Watch Around Water Award” for the third year running at the recent Aquatics & Recreation Victoria (ARV) Industry Awards. The annual awards provide recognition from within the aquatics and recreation industry for outstanding achievement in a range of categories.

AquaPulse also holds the GOLD endorsement in the Victorian Public Pool Register and Platinum Pool Accreditation, awarded by Life Saving Victoria (LSV) in recognition of commitment to safety.

The City of Wyndham is well-known for enjoying one of the fastest growing culturally and linguistically diverse communities in the state, providing the operator of AquaPulse, Western Leisure Services, an opportunity to provide innovative communications and operational strategies which are tailored to the specific needs of the local community.

Some of the concrete measures which have contributed to AquaPulse winning the category for the past three years include multilingual physical and digital signage, the creation of CALD comic-book style characters known as the “Safety Squad” and numerous operational strategies aimed at simplifying water safety guidelines and parental supervision requirements.

Western Leisure Services Operations Manager Alek Olszewski explains:

“The key to creating effective aquatic safety practices has been in fostering a partnership between ourselves and our members and guests where we all understand what needs to be done to keep everyone safe when we visit the pool. From the multilingual poolside signage, to the interaction with frontline team members when you enter the facility, to the support our lifeguard team provides in real time, we work hard to ensure that all bases are covered when it comes to water safety.”

Western Leisure Services CEO Alison Dixon:

“With support from our Board and Wyndham City Council, we have striven to establish an organisational culture which genuinely reflects our core values of safety, service and innovation. Our team has also benefited immensely from the consistent support we have received from Royal Life Saving Society Australia and LSV since opening in 2015. We would also like to thank ARV for recognising Western Leisure Services in the annual industry awards.”